Q. Can you send me a letter of invitation?
A. It is our experience that visas are rarely granted for a one or two-day conference, so we do not issue letters of invitation for HTB Conferences. You can purchase all conference resources at www.alphashop.org or view the list of training conferences offered in many different countries at www.alphafriends.org/events

Q. Can I apply for a bursary?
A. Delegates are welcome to apply for a bursary of 50% off conference fees with a letter of support from their church or organisation. Please post it to HTB Conferences, Holy Trinity Brompton, Brompton Road, London SW7 1JA.

Q. What is your ticket cancellation policy?
A. In compliance with European Distance Selling Regulations, customers are entitled to cancel their order by written notice, including email, within seven working days from the date the tickets were purchased. If you wish to cancel your tickets afer this time, we can transfer your tickets to the next date for the same conference.

Q. Why haven't I had a booking confirmation?
A. Please check your email inbox and junk filter as most of our bookings are confirmed by email. If you did not provide an email address, the information will be posted to you. If you would like another copy, please call 0845 644 7533 or email your request to htbconferences@htb.org.uk

Q. Are there any places left for a conference?
A. Please assume there are places available unless the website states otherwise.

Q. Where can I stay?
A. Although free accommodation cannot be provided for conference delegates, a list of affordable accommodation within easy reach of HTB can be found at www.htb.org.uk/conferences/accommodation-list

Q. Where can I find information about Alpha Training near me?
A. www.alphafriends.org/events lists all forthcoming training events throughout the UK and internationally, including Equip and Refresh days.

Q. Where is my nearest Alpha Course/Marriage Course?
A. For Alpha Courses please go to www.alpha.org and for The Marriage Course or The Marriage Preparation Course please visit www.themarriagecourse.org

Q. How do I obtain conference resources, CDs and DVDs of the talks and resource translations?
A. Order online at www.alphashop.org or call 0845 758 1278

Q. How do I volunteer?
A. If you would like to vollunteer for a conference, please contact Laura.Hardin@htb.org.uk For volunteering generally, please go to www.htb.org.uk/volunteering